How does it work?

Microsoft teams is a chat and collaboration platform for most office 365 users. It is designed to make group work easier. Rather than everybody emailing everybody all the time you simply set up teams, share documents, and add comments.

What does that mean?

This means a team will have all the resources it needs in one place. An updated copy of every document is located in cloud storage so that every member of that particular channel has access to the latest copy of every document. Users can also edit documents with the changes of each team member being reflected in real-time.

What can it integrate with?

It integrates with other Microsoft services (such as Word, Excel, PowerPoint, OneNote, SharePoint, PowerBI, and many more) and allows for shared files and calendars, collaborative editing, and switching between voice, video and text chat. It isn’t limited to Microsoft services and integrates with third-party services such as GitHub, Zendesk, Evernote, MailChimp, Salesforce, and others.

How does it work in reality?

Users can setup teams with multiple chat rooms, also called “Channels” with different members. Microsoft Teams makes it very easy for the members of a team to follow these channels with a threaded structure along with notifications regarding channel activities. To make it simpler conversations are sorted, flow from top to bottom and notify users of updates. If users need face-to-face conversation, they can have Skype voice or video chats with other channel participants with a single click. They can also make a standard phone call or have a face-to-face meeting.

What about when the team changes?

Users can be deleted and added so they immediately get access to the background where each team is a hub for group chat rooms, which are called channels. Multiple chat rooms or channels with different access can be created within a Team.

How does it help?

Teams has the ability to speed up processes that would otherwise take more time using different tools and software without clear communication and collaboration. Missed emails and referring to outdated versions of documents are common mishaps. Microsoft Teams helps every member of a team or a department stay on track, which results in increased efficiency.

How Insight Integration help

There are many ways that companies can fine-tune Microsoft Teams to suit their operations and processes. We can help set up Teams and integrate with the required software but also help enhance its effectiveness to ensure that businesses enjoy the software’s true benefits.

About Insight Integration

We are a business IT support and services company that has been operating for 20 years in the Sydney CBD. We support day-to-day IT operations, mange IT projects, help businesses with cloud transformations, provide IT security, and help with software and communications needs. We are always looking at ways to help teams communicate and Microsoft Teams is a simple and effective way to improve communication.

Next Step

Contact us to discuss a seamless movement to Microsoft Teams.

The IT support we offer is more than just dealing with problems and situations as they arise.  Insight Integration differentiates itself from its competitors by being holistic, integrated, preventative, and for providing tailor-made solutions that suit individual businesses.

Business IT Support Sydney

Smaller and medium-sized businesses have many advantages of seeking the help of an expert IT support service rather than investing money on in-house experts.

Insight Integration has been working with small & medium scale businesses in Sydney for the past 20 years. Their professional business IT services and solutions stem from their experienced and friendly team.

Better Management & Administration

Reacting to IT solutions problems as they arise is still the norm in many organizations. This is a practice which is ineffective and unproductive which can be a huge burden on any company irrespective of its size.

IT management should instead anticipate what can happen, plan for such events, and monitor for such occurrences continuously. It’s a process that can prevent problems in IT solutions and deal with them swiftly.

The best practice methodology requires lessons learned from numerous problems where systems are re-configured, improved, and enhanced. A small or medium sized business may not have the experience to come up with strong processes to achieve maximum efficiency and effectiveness.

Insight Integration regularly monitors, checks, and reviews IT solutions to ensure that they perform at optimum levels. They provide clear communication and reporting to give business owners the peace of mind knowing that their business IT support is well taken care of.

Expert Guidance for Business IT support in Sydney

Outsourcing IT support helps businesses gain valuable insight without staff management headaches and headcount concerns.

A good provider of IT services in Sydney will also bring in many leading and cutting edge technology partners along with them so that your business can benefit from those advanced products at a lesser cost.

IT Services Sydney

Expert IT support in Sydney can help small and medium scale businesses improve in key areas such as Strategic Direction, Cloud Consulting, Telephony Solutions, IT Security, and IT budgeting.

Insight Integration has also brought a lot of much-needed innovations to many businesses in Sydney through their latest expertise. These areas include:

1. Office Relocations and Fit Outs
2. Bring Your Own Device (BYOD)
3. Mobile Device Management (MDM)
4. Network Internet Security
5. Data & Disaster Recovery
6. Moving to the Cloud
7. New Technology, Hardware & Software Purchasing
8. Software Implementations and Upgrades

Moving to the Cloud Services Sydney

Many businesses are reaping the rewards of cloud technology through better security, reliability, availability, and financial savings. Insight Integration provides expert advice for businesses when it comes to moving to the cloud. These cloud services in Sydney include:

1. Email (Hosted Exchange, Office 360, Email Archiving, and Email Mailbox Back Ups)
2. Web Filtering
3. Cloud Files Storage (Autotask Work Place, Onedrive, DropBox, Google Drive)
4. Cloud Archiving
5. Disaster Recovery
6. Cloud Backup
7. Cloud Servers (Azure, Amazon Web Services, Servers Australia)
8. Hybrid – Private / Public Cloud Systems
9. Cloud Migration Services
10. Telecommunication Links
11. Cloud VoIP solutions

Companies need IT solutions because to achieve their objectives. Insight Integration understands businesses and their objectives and provides the right IT support services to meet those goals, in a world where technology is fast evolving.

Get money back on your IT assets
The Australian government is being even more generous by passing money to small businesses and have increased the Asset Write-Off Scheme from $20,000 to $30,000.

How Does it Work?
If you purchase new or used Assets up to the value of $30,000 excl GST you can write off 100% against your 2019 Taxable Income if the Asset is installed or delivered by 30 June 2019. If you buy an asset for $100 then when you do your tax in July or so you will get a $27.50 return (assuming a company tax rate of 27.5%)

Which Assets Qualify?
All business related equipment including IT equipment, laptops, servers, printers, cables, etc.

How many Assets can you Purchase?
There is no limit to the number as long as each asset is less than $30,000 excl GST.

Should you be buying and replacing IT assets anyway
There are some assets such as laptops that are essential. These IT assets have a limited lifetime and should be reviewed on a regular basis by Insight Integration.

What about moving to the cloud
There are assets such as servers where it may be better to move to the cloud. We are experts at helping businesses move to the cloud through a cost-effective, reduced risk approach. Eliminating the need for hardware/servers and software including licenses not only saves money but keeps data more accessible at all times. See our article on the cloud here.

What else is there
When talking about writing off assets most people think about hardware and the cloud but other types of IT assets we manage include:

1. Software – There are 2 types of software – if installed by IT and those not installed by IT but by staff who may be inadvertently harming the business. See our article on this in more detail here.
2. Hardware including PCs, laptops, printers, routers, copiers, handsets and any other device used for IT and data management purposes.
3. Mobile devices – can be bought on a plan or purchased upfront. Managing data on mobile devices is an important part of any business security and employee satisfaction.
4. Digital assets such as documents, presentations, photos, videos, and digital data, for your business and your clients.

 

How we help
Your IT assets are becoming more valuable as business shifts to a digital world. By following IT best practices we track trends in the IT asset cycle, and are always on the look out for time-and-money-saving areas. We offer a full range of IT services and we specialize in:

• Business IT Support Sydney
• Cloud Services Sydney
• IT Services Sydney
• IT Solutions Sydney

 

The ATO fine print
We are not accountants and there are some more rules and you should see an accountant to clarify if this makes sense for your situation. Eg This is available to all businesses with an annual turnover of less than $50 million p.a. For more information from the ATO click here

Do you have a Free IT review?

Yes. We offer a free IT review. We will review your IT environment for no fee and no expectation. Also we will review how your IT is working and will highlight potential problems, and we will make sure your IT support is right for your requirements. It is a way for us get to know each other and add value to your managed IT services.

I already have an IT person or company so why should Insight Integration be my IT support services provider?

Insight Integration will review your IT and technical needs and offer an alternative perspective. We have over 20 years of experience with businesses of different sizes.  After our initial review,we highlight recommendations for improvement. In summary, we will provide a better managed IT environment, with less problems.

What does INSIGHT INTEGRATION do?

We are one of the leading managed IT service providers in Sydney. From assessment and advice, through to implementation and support, we partner with you to offer business IT support through proactive, cost effective solutions. Our IT service will give you the confidence to get on with business.

Can you offer specific products?

Yes. Insight Integration can source specific products and can manage the entire environment.

Why should I buy from Insight Integration?

We do not hide away remotely or stay behind the scenes – we are proud of the proactive, reliable and hands on service we provide.  Our friendly team of experts offer personal service and keep in regular contact – ensuring you are consistently receiving the best solutions and support for your business.

Are you promising that I will not have any technical problems or downtime?

No, nobody can ever promise that.  For us it is all about proactively maintinaing your systems to reduce the amout and severity of problems, then dealing with any problems that do arise quickly and efficiently. In a nut shell, it’s how you deal with problems that truely matters. Try us out!

What is included?

We cover the entire environment laptops, desktops, Macs, servers, phones, internet, mobile phones, printers, cables and everything else.

Can you support and improve our phone system?

Yes. We can create a quality and integrated phone system that in most cases also reduces costs.

Do you work with IT Managers and internal IT Departments?

Yes.  We work with a range of people and teams with different IT skills. We can create holiday and sick cover, extra backups, task management, advice and more. Justifying extra recruitment can cause challenges but Insight Integration is available to assist where necessary. Our team can simplify options,set up fast implementation and scale up when necessary.

Will you monitor my IT environment?

Yes. Our software will highlight if anything critical needs investigation. We often fix before you even know you have a problem.

Do you come to us?

We are based in the Sydney CBD so if you’re in the Sydney metro region we can come to you. If further afield we have a range of phone and remote support options which can support clients. Contact us for managed IT services Sydney, IT solutions Sydney, business IT support Sydney, and General IT support services Sydney.

Can you help us when we are relocating?

Yes. When relocating or changing services we will work with you to ensure a seamless move.

Do you offer Cloud Services?

Yes. We offer a full suite of cloud computing, cloud office and other cloud solutions.

What else do you offer?

We also offer a managed internet service, IT security, network security, VoIP Phone Systems, office 365 business solutions, PC / Computer hardware, network monitoring, managed service provider and have an IT service desk for IT support.

What is a Managed Service Provider (MSP)?

Insight Integration is a Managed Service Provider.  It means we supply partial or fully outsourced IT support and proactive management of our clients IT environments.

What industries do you work with?

While we started business specialising in Financial Services, we now service and support a wide range of industries including Retail, Manufacturing, Hospitality, Education, Not for Profit and Property

Do you provide Disaster Recovery and Business Continuity Planning (BCP)?

We have been designing and implementing Disaster Recovery and Business Continuity systems since the Y2K projects in the late 1990s.  Each is tailored to the individual businesses requirements, statutory obligations and budget.

Can you provide me an IT security policy?

Insight Integration will assist you to develop IT security policies specific to your needs.  This can often include the implementation of best practice IT security systems, user workflows, and training requirements.

Can you help me migrate to the cloud?

We have successfully migrated many businesses in the cloud.  This includes the use of hybrid- cloud, Private cloud, Microsoft 365, Microsoft Azure, Amazon AWS, Google G-Suite, Virtual servers, VMWare,  Virtual Desktops,  Cloud Storage, Cloud Backup,  and Recovery as a Service (RaaS).

What does all that mean?

We offer managed IT solutions so business owners do not have to worry about their IT environment. Call us on 02 9259 8500 to find out more.

 

Many of us spend a lot of time in front of a computer. Here are a few cool IT support hacks that will make your life a little bit easier.

1. Lock your computer fast

Sometimes you might want to lock your computer or make a window disappear very fast. There is an easy way to do this.

Simply press the Windows+D key and voila! You will find yourself at your desktop.

Alternatively, you can lock your computer very fast by pressing Windows+ L key and phew done!!

If you need to close a window or tab fast, use Alt+F4 to close an open window in your computer or use Ctrl+F4 to close an open tab. If you are using a mouse, click the tab with the mouse middle button to close it.

2. MSWord made easy

You probably use Word all the time. Here are a few tricks that will make using Word easier.

• If you want to do quick spellcheck of your document, click on F7 on your PC.
• You can easily find a word on MS Word by pressing Ctrl+F.
• If you are using Word, it gets pretty annoying to keep changing the casing of a word or text by going to the menu bar. Simply, select the text and use Shift + F3 and there you can now toggle between lower and upper case.

3. Quick delete

If you need to delete a file permanently from your computer instead of sending it to the recycle bin, there is an easy way to do it. The shortcut key Shift + Delete will do it for you.

Sometimes we want to delete words in Word, and it can be slow to use backspace as it deletes one letter at a time. Use Ctrl+Backspace to delete a word at a time.

4. We love to screenshot

The print screen command is used to get a screenshot of the whole computer screen. However, what if you want to take a screenshot of part of the screen? Here is a simple trick.

Use the ALT key plus the Print screen (prtScr) key to get it done. Alternatively, go to start and look for Snipping tool and use your cursor to take a screenshot of a part of your screen.

In conclusion, there are so many cool tricks that you can pull off your computer. However, we hope the ones provided here will make it easy for you to use your PC or your desktop.

Do you want better Managed IT services from a local Sydney CBD team?

We provide a full range of IT solutions which includes top quality Managed IT services and IT support and more. If you would like to hear talk about what we can do for you then contact us.

There are unscrupulous businesses that scour the internet looking for businesses that have weaknesses in their IT security. All businesses are susceptible to data loss that could cost them profoundly, causing loss of reputation and also putting customer’s data and businesses at risk.

There are also many situations when employees can either unwittingly or intentionally leave businesses prone to catastrophic problems. There have been many instances where employees have intentionally taken key business information for their next venture or their next job.

We are business IT support experts, based in Sydney who know how to protect businesses from attacks.

It is easier and cheaper

The IT world has changed over the years and what was expensive and difficult to put in place years ago is now easier, better and cheaper to put in place through our cloud services Sydney team.

Our solid disaster recovery plan delivers IT efficiencies and is an integral part of any maturing business.

A few basics to our professional approach

We mitigate risks and ensure client data is safe by following the below steps

Recovery strategy

Even if a business has not been affected by a disaster we go through current processes and review the strength of them.

Asset inventory

We complete a detailed inventory of all the workstations, servers, locations, gadgets, connections. Also all other modern technologies that are being used by employees.

Set up a system for data continuity

We identify and document systems and procedures that are in use to ensure that operational, financial and communication needs are planned. Therefore if things go wrong we prioritise what to get ready first.

Run continual back-ups and test them

We run an additional full back up on all data that supports business operations so it is available on the cloud.

Test all external inputs into the system

There are multiple ways of getting into a business’s systems. Some are obvious and some are less obvious. We test them for you.

Summary

Insight Integration offers IT services and IT solutions from Sydney to ensure small and large businesses have systems that are secure. If something does go wrong we want the business back up and ready before business owners have had their breakfast. It is our managed IT services approach, working with managed service providers that allow us to deliver peace of mind.

With the pace of business and technology moving so fast these days, it’s imperative to have efficient and reliable managed it services that support productivity and maximise business potential.
Since 1999, Insight Integration with its proficient it support services has been helping businesses across Sydney with the resourceful managed it solutions.

Insight Integration is a top-notch it consulting companies and provides all-inclusive cloud computing, cloud services, and managed it services Australia. From assessment and advice, through to implementation and support, we partner with your business and offer proactive, cost effective managed it solutions to give you the confidence to get on with business.

We don’t hide away remotely or stay behind the scenes – we’re proud of the proactive, reliable and hands on it service we provide. Also our friendly team of experts offer personal it support services and keep in regular contact. We ensuring you’re consistently receiving the best it solutions and it support services Australia for your business.

Todd Phillips and Brendan Stone lead the it support services’ team of Insight Integration, each with over 20 years’ experience in the it services and cloud services Sydney. They expertise in the business it support, finance, network services, managed it services, medical, technology, accounting and insurance sectors to name a few.

The small business it support Sydney that Insight Integration offers is ideal for small and even medium sized enterprises. Hence, that want a professional, down to earth it support team working hands on with them for an enhanced it services’ experience.

Our Approach:

Reactively dealing with I.T. problems as they arise is a one of the standard it support services we hand out. Through our extended business it support, we deal with incomplete back-ups, slow running systems, constant staff complaints and recurring issues that were consuming lot of your precious time.
Our proactive business it solutions, it consulting Sydney and hands on approach anticipate potential issues. It also managed it solutions that are offered plans for such events and with improvements to systems and continuous monitoring, can prevent and reduce problems, or deal with them faster should they arise.
Our managed it services Australia means more proactivity, better performance and greater peace of mind – while saving you time and money.

I.T. Support:

Frustrated with ongoing network services? Is poorly performing I.T. service desk punishing your business? So, Call in the humans!

We’ll streamline your systems and have your cloud computing and it support services humming again in no time!

• Cost effective – only pay for what you need!
• Customized solutions – we listen, assess, advise and then tailor a package of it solutions Sydney to suits your objectives
• We’re local – rated among best it companies in Sydney, we’re close to your business and expert it services’ providers can be onsite in minutes.
• No confusing tech talk! – being located in Sydney, we communicate about the it consulting Sydney in your own language. Our helpdesk support will explain it support services and managed it solutions in simple and graspable way, without the I.T jargon
• Responsive & reliable – Another with our smart service desk and fast turnaround times, the moment an issue arises.  Also we get things back on track before you know it with the proficient managed it solutions.
• Proactive communication – we keep you in the loop; potential issues, system maintenance, regular reports and check in’s – it’s all part of our friendly it support services.

I.T. in the Cloud:

Everyone’s making the move! Cloud computing and cloud based systems are fast becoming the new normal.
Why? The sky’s the limit!

Cloud computing frees up your time, creates flexibility and increases efficiency in your business. If you want to manage azure and maintain your it systems, the cloud services Sydney will further aid you by cutting down the management cost.

Reasons you should join the cloud computing:

• Connect to your business – at anytime, from anywhere
• Collaborate & increase productivity – access, edit and share documents with your team
• Enable flexible work arrangements with employees
• Receive automatic software updates
• Be more environmentally friendly
• Improved back-up systems and reduce disaster recovery issues
• Enjoy pay-as-you-go subscription based models (that are kind to your cash flow)

The opportunities are endless, but when it comes to the cloud computing and cloud services, it’s not a ‘one size fits all’ answer.

Whether it’s performance or it security you’re after, we’ll review and recommend ways you can harness cloud computing solutions that work best for your business.

I.T. Projects:

Looking to relocate your office? Ready to mobilize your team? Are you worried about your data and network security?

Working by your side, we can be tasked to offer big or small business it support Sydney. Top notch
From design and planning to delivery and implementation, our hands on and transparent it support services make sure that you stay in the loop of progress, while we execute your project.

• Office relocations & refit outs
• Bring your down device (BYOD)
• Mobile device management (MDM)
• Network security & it security
• Data & disaster recovery
• Cloud services
• New technology or hardware & software purchases
• Software & app implementations or upgrades

I.T. Advice:

Confused about which direction is right for your business? Trying to grow but your systems are holding you back? Considering the cloud computing but don’t know what’s best?
So, We extend superlative business it support Sydney and work with you to develop managed it solutions just right for your business. We’ll guide you forward and get an it service plan in place to see your business reaches it true I.T. potential.

We advise on:

• Strategic direction
• Consulting on Cloud services
• Telephony solutions
• it security
• I.T. budgeting

I.T. Sales:

Want faster internet? Need a new phone system solution? Looking to upgrade to the latest operating system?

We’ve forged partnerships with leading and cutting edge it support services’ providers to bring you the best in class managed it solutions, products and it services at competitive prices.

Fixed Price

So, Contact us today to discuss our fixed price proactive support package/services and benefit from our hands on managed it solutions.

A new email-based cyber-attack exploiting DHL branding has been detected.

This scam is designed to look like a ‘shipping notification’ from DHL shipping. Another, The text of the message advises the recipient that they ‘have DHL shipment’ and asks them to ‘download attached to confirm your shipping details.’

The attachment labelled ‘shipping details pdf’ is actually a .ace file containing trojan malware.

The trojan malware contained in this scam message could be very harmful. So, If you see this message appear in your inbox, please delete it to avoid risking damage to your computer.

Source: MailGuard Blog