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How Microsoft Teams Can Help Businesses

Alex Dance

How does it work?

Microsoft teams is a chat and collaboration platform for most office 365 users. It is designed to make group work easier. Rather than everybody emailing everybody all the time you simply set up teams, share documents, and add comments.

What does that mean?

This means a team will have all the resources it needs in one place. An updated copy of every document is located in cloud storage so that every member of that particular channel has access to the latest copy of every document. Users can also edit documents with the changes of each team member being reflected in real-time.

What can it integrate with?

It integrates with other Microsoft services (such as Word, Excel, PowerPoint, OneNote, SharePoint, PowerBI, and many more) and allows for shared files and calendars, collaborative editing, and switching between voice, video and text chat. It isn’t limited to Microsoft services and integrates with third-party services such as GitHub, Zendesk, Evernote, MailChimp, Salesforce, and others.

How does it work in reality?

Users can setup teams with multiple chat rooms, also called “Channels” with different members. Microsoft Teams makes it very easy for the members of a team to follow these channels with a threaded structure along with notifications regarding channel activities. To make it simpler conversations are sorted, flow from top to bottom and notify users of updates. If users need face-to-face conversation, they can have Skype voice or video chats with other channel participants with a single click. They can also make a standard phone call or have a face-to-face meeting.

What about when the team changes?

Users can be deleted and added so they immediately get access to the background where each team is a hub for group chat rooms, which are called channels. Multiple chat rooms or channels with different access can be created within a Team.

How does it help?

Teams has the ability to speed up processes that would otherwise take more time using different tools and software without clear communication and collaboration. Missed emails and referring to outdated versions of documents are common mishaps. Microsoft Teams helps every member of a team or a department stay on track, which results in increased efficiency.

How Insight Integration help

There are many ways that companies can fine-tune Microsoft Teams to suit their operations and processes. We can help set up Teams and integrate with the required software but also help enhance its effectiveness to ensure that businesses enjoy the software’s true benefits.

About Insight Integration

We are a business IT support and services company that has been operating for 20 years in the Sydney CBD. We support day-to-day IT operations, mange IT projects, help businesses with cloud transformations, provide IT security, and help with software and communications needs. We are always looking at ways to help teams communicate and Microsoft Teams is a simple and effective way to improve communication.

Next Step

Contact us to discuss a seamless movement to Microsoft Teams.